Customers designated by their local utility as having a “Critical Care” or “Chronic Care” condition, or customers that could become seriously ill or sustain a dangerous or life-threatening condition upon disconnect will not be able to sign up for pre-paid service.
Disclaimer: This is an advertisement for prepaid electric service. The minimum required payment to establish a connection balance is up to $75. Utility fees may also apply and may increase the total amount that you pay. You can obtain important standardized information that will allow you to compare this product with other offers at www.acaciaenergy.com. “No more fees” includes daily, disconnect, and reconnect fees; applicable TDU charges still apply. New customers only. Offer subject to termination or change without notice and at the discretion of Acacia Energy. A Premium Contact Fee of $2.95 will apply for payments processed via a live agent. Se habla Español. REP #10137 Brooklet Energy Distribution LLC
Should you need payment assistance, you can call customer service or go to
http://www.tdhca.state.tx.us/ea/index.html for a list of assistance agencies. Acacia Energy can provide you with your recent usage and payment history upon request. We’ll work closely with assistance agencies to