Prepaid vs. Postpaid Electricity

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Understanding the Difference Between Prepaid Electricity and Postpaid Electricity

Features: Postpaid Electricity Prepaid Electricity
Requires an SSN: Yes No
Requires a Credit Check: Yes No
Requires a Deposit: Based on Credit Check No
Requires Pre-Payment Up Front in Order to Activate Service: No Yes
Monthly Invoice: Yes No
Late Fee: Yes No
Low Variable & Fixed Rates: Yes Yes
Term of Service Fees:
(See Schedule)
Yes Yes
Automated Payments: Yes Yes
Online Account Management: Yes Yes
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Prepaid and Postpaid Electricity from Acacia Energy Texas

Acacia Energy offers variable rates and terms of service for prepaid electricity and post-paid service, so you can pick the plan that works for you. But before you do that, you should understand the features and benefits of each.

Traditional Postpaid Electricity

With traditional postpaid service from Acacia Energy, you pay for electricity after you use it. You supply us with all the information needed to perform a credit check that will determine if you need to pay a deposit to activate service.

Once your service is activated, you’ll get a bill once a month and will have approximately 15 days to pay your bill. If you fail to pay the bill by the noted invoice due date, you will receive a disconnect notice and will be charged a 5% late fee. If you don’t pay your electric bill in 10 days, your service will be disconnected.

Acacia Energy postpaid service offers paperless billing via email, and an auto-pay option so you never have to worry about missing a payment. Our outstanding customer service options include responsive texting, online customer chat, email, and automated telephone account management with payment via phone and live customer service.

Prepaid Electricity

You are eligible for Acacia Energy prepaid service if you have a smart meter from your local utility, most homes have a smart meter installed, and the ability to receive either text or e-mail notifications. Acacia Energy services the CenterPoint, OnCor, AEP North, AEP Central, TNMP, Sharyland and Sharyland McAllen areas.

Acacia Energy will need your name, contact information and security information you choose to allow access to your account. There is no credit check and no social security number or other personal information is needed.

You’ll receive daily updates and account notifications via a cell phone text message or email. Acacia Energy sends these notifications to help you manage your account, including a daily account update with balance available, average usage and estimated days remaining, payment receipt notification and reminders to replenish your account when it drops below an estimated 7 days of remaining service.

With prepaid service, you will not receive a monthly bill because you pay in advance for your electricity. This allows you to pay any amount at any time on a schedule that works for you. Acacia Energy can provide you with a summary of your usage and payments at any time.

Compare Prepaid Plans and Enroll Online Now!

At Acacia Energy, we have practical energy solutions and flexible payment terms designed with our customers in mind. With our prepaid plans, you can turn your power on with no long-term commitments, no credit check, and no ID required.

Additional Plan Details

You can also set up auto-pay with post-paid and prepaid electricity plans. Your credit or debit card on file will automatically be charged for the amount of your post-paid bill or a specific amount that you choose whenever your available prepaid balance drops below a threshold you choose.

Customers designated by their local utility as having a “Critical Care” or “Chronic Care” condition, or customers that could become seriously ill or sustain a dangerous or life-threatening condition upon disconnect will not be able to sign up for pre-paid service.

Disclaimer: This is an advertisement for prepaid electric service. The minimum required payment to establish a connection balance is up to $75. Utility fees may also apply and may increase the total amount that you pay. You can obtain important standardized information that will allow you to compare this product with other offers at www.acaciaenergy.com. “No more fees” includes daily, disconnect, and reconnect fees; applicable TDU charges still apply. New customers only. Offer subject to termination or change without notice and at the discretion of Acacia Energy. A Premium Contact Fee of $2.95 will apply for payments processed via a live agent. Se habla Español. REP #10137 Brooklet Energy Distribution LLC

Should you need payment assistance, you can call customer service or go to
http://www.tdhca.state.tx.us/ea/index.html for a list of assistance agencies. Acacia Energy can provide you with your recent usage and payment history upon request. We’ll work closely with assistance agencies to

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