Customer PDFs

Electricity Facts Label (EFL)

Valtricity Plan Electricity Facts Label PDF – English (En Español)

Terms of Service (TOS)

Valtricity Plan Terms of Service PDF – English (En Español)

Prepaid Disclosure Statement (PDS)

Valtricity Plan Prepaid Disclosure Statement PDF – English (En Español)

Your Rights as a Customer (YRAC)

Pre-Paid Plans: Your Rights as a Customer PDF (bilingual)

Price History

Historical Pricing – All Plans PDF 

TDU Charges PDF

How to Login to ‘My Account’

How to login to ‘My Account’ PDF

Definition of Terms

Terms of Service PDF

Definition of Electricity Terms PDF

Frequently Asked Questions

Frequently Asked Questions PDF

Critical Care Residential Customer Status/Chronic Condition

Download Critical Care Residential Customer Status/Chronic Condition Application PDF

Burned Veteran Discount

Burned Veteran Discount Application Form PDF