LITE-UP Texas Program
The LITE-UP TEXAS program is designed to help qualified, low-income individuals living in deregulated areas of Texas — areas where they can choose their service provider — reduce the monthly cost of electric service.
If you are a current participant in the LITE-UP TEXAS program, the state discounts you have been receiving in 2016 on your electric bill will end with your August 2016 electric bill. For additional information and program requirements, you can call 1-866-454-8387
Acacia Energy will be announcing its own discount plan for Lite-Up qualified low income customers!!
Other Protections Available for LITE-UP eligible customers:
If you are eligible for LITE-UP TEXAS, irrespective of the availability of the state discounts and our own discounts, you receive the following additional protections:
- No late fees on your account (all plans)
- Required deposits can be paid in 2 equal, monthly installments (only applicable to post-pay plans)
- Access to payment arrangement plans during certain times of the year, irrespective of your payment history (only applicable to post-pay plans)
An electric customer is qualified if the customer is currently receiving: Medicaid and SNAP. If you are not in one of the qualified programs listed above, you can still qualify in the program if your household income is at or below 125 percent of the federal poverty guidelines.
If you are not a participant in the above qualified programs but think you qualify based on household income (see chart below) you can self-enroll by calling toll-free 1-866-454-8387 and request an application.