Customer Support

Acacia Energy Customer Support

Whether it’s online or over the phone, Acacia Energy is committed to helping you find answers to your questions 7 days a week.

Paying Your Electric Bill

For information on how to pay your electric bill, click here.

Customer Support Hours

Mon – Fri:  7:00am – 7:00pm
Saturday:  8:00am – 5:00pm
Sunday:     9:00am – 1:00pm

Live Chatcustomer-service-chat

There’s no question too big or too small that our online customer support staff can’t handle. From billing and payment info, to refer-a-friend details, get the answers you need
instantly online!

customer-service-textText Us

Would you rather communicate with our support staff via SMS text? Simply text your question to, ‘61959’ and receive an immediate response from a LIVE support representative!
*Standard text messaging rates apply.

customer-service-phoneCustomer Support by Phone

Monday thru Friday (7am – 7pm), Saturdays (8am – 5pm) and Sundays (9am – 1pm) our customer support staff is standing by ready to help answer your questions. Give us a call anytime during our service hours!